We try to keep our delivery charges as low as possible and therefore charge different prices based on the combined weight of all items in your order. This is calculated and applied at checkout time. Our delivery rates are as follows:
Orders up to 2kg: £3.49
Orders over 2kg: £4.95
Orders over £80, regardless of weight, will be delivered free of charge (this will be automatically applied at checkout).
If you require deliver to the Scottish Highlands & Islands, N.Ireland and UK offshore islands, we may have to make an additional charge for postage as unfortunately costs to deliver to these areas can be much higher than for other areas of the UK.
How do our pre-orders work?
A large number of our bulbs/tubers are seasonal. This is indicated in the product description and delivery information for these products. We take pre-orders on these but cannot deliver them straight away. We send all bulbs/tubers out when they become available and at the correct planting time.
Expected Dispatch Months
For pre-orders the expected dispatch months are as follows:
Agapanthus, Crocosmia, Dahlias, Daylilies, Lilies, Ranunculus: Dispatched from April onwards
Crocuses, Daffodils, Alliums, Fritillaria, Muscari, Ranunculus: Dispatched from mid September onwards
Tulips: Dispatched from October onwards
We will always contact you if circumstances mean we cannot deliver your order as promised and we need to change your delivery date. You will be offered the chance to cancel your order in these circumstances.
Returns / Faulty Items
Please contact us WITHIN 48 HOURS if you wish to return an item because of a problem with your order.